"One of my drivers called me from the rest area just North of Benton, Ill. I found Dynamite Road Service from NTTS Breakdown and gave them a call. I was greeted very nicely on the phone, I explained my situation and was then place on a 3 way call with a road tech. We had a few laughs while we exchanged information. They reached out to my driver and let him know they were coming and they arrived in about a half an hour. Their tech TJ, Called me and gave me his diagnosis and then repaired our truck very quickly. The billing was done through Roadsync. I was able to pay the bill right from my cell phone. That was cool. Their call out is a two hour minimum. Their afterhour labor rate was very reasonable. (believe me, when you manage a fleet of trucks you know what reasonable is). I just appreciate the honesty and they way I was treated on the phone and the way They treated our driver. Thanks Guys, I have your number saved in my phone. Respectfully yours Harold Simmons Manager Great Lakes Trucking MI."
"came right one and got truck fixed quick good guys"
"Driving from Oregon to SW Florida. My 5x8 trailer’s wheel blew right outside of Mount Vernon. Called Dynamite and Paul came to save us within 40 minutes. It was a humid 84 degrees and he worked hard to get the darned thing changed and it was a pain. Come to find out we called just as he started his shift and he didn’t even stop to put on his work clothes. Now that’s service. Highly recommend!!"
"Recently while on a customer delivery of a boat, we had a trailer tire blow out on the side of the road. We had a spare, so changed it out and drove to the nearest truck stop hoping to get the tire repaired. We pulled into the truck stop - who wasn’t able to help us as all they had were semi and semi trailer tires, but they directed us across the street to Dynamite Road Service. When we arrived, a note was on the door indicating that they were out on a service call, but would return shortly. When the young man returned - he was literally running to help us - all while answering multiple other service phone calls, and other customers that arrived after we did. This young man was AMAZING, and worked his tail off to get us back on the road as quickly as possible. He also looked at all of our other tires to ensure we were ok to travel on to our destination and did all of it with a pleasantness of days gone by. Hats off to this young man, and to this shop! What could have been a very stressful situation was alleviated by the excellent service at this shop and by this young man! Thank you!"
"Very professional business. The owner helped us get towed, his workers replaced our battery’s and we were in and out within an hr & at a very affordable price! Thank you so much!"
"Brand new fifth wheel auto leveling system failed at campground in Benton, iL. Josh retracted the front jacks in five minutes. Kid knows his stuff.Thanks so much"